Microphone very quiet on Teams

Anonymous
2020-03-27T09:28:13+00:00

Hello, 

My in built microphone on my laptop works well with other  and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?

Thank you in advance.

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other

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  1. Anonymous
    2021-04-14T13:26:36+00:00

    This is unbelievable. I too have the same issue where my microphone works for all applications, and even works in Teams 1V1 conversations. However...

    in Teams calls with multiple people, NO ONE CAN HEAR ME (sounds like I am speaking from the bottom of a well).  Based on this forum, the problem seems to be common.  I am using a new Dell Laptop issued by Uncle Sam.  I have run this by IT, we have checked every setting, and have found no solution. It is a shame, because otherwise, I really like and prefer MS Teams to other apps. 

    It seems to me this must be some glitch or problem with the software, perhaps with an automatic volume control setting specific to calls with more than 3 people.  

    MICROSOFT... HELP!

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  2. Anonymous
    2021-04-14T15:09:14+00:00

    Same issue here, for over a year, with no changes Dell XPS 13, with Realtek High Definition Driver. Works well everyone, but wneh doing test call in Teams it's as though i'm on bottom of a well.

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  3. Anonymous
    2021-04-14T16:56:04+00:00

    Recently I noticed that Teams (desktop version) has a new option 'Noise suppression'  under device settings.

    I set this to 'Off' that cured the problem for me.

    (The other options are High, Low, and Auto I did not try them and I do not plan to in the short term.)

    Interestingly the help text under the option says 'Choose Low if you want others to hear music'. (?)

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  4. Anonymous
    2021-04-15T06:57:04+00:00

    Thanks, Peter, for the good advice! Yes, indeed, setting the noise reduction on "Off" makes a difference in the test call ("Low" or "Automatic" did not work). It is still not very loud but a clear improvement.

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  5. Anonymous
    2021-04-19T14:11:21+00:00

    I tried to turn off 'Noise suppression' or set it to low, still doesn't work for me, same issue, nobody can hear me well from other side.

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