Microphone very quiet on Teams

Anonymous
2020-03-27T09:28:13+00:00

Hello, 

My in built microphone on my laptop works well with other  and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?

Thank you in advance.

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  1. Anonymous
    2021-01-22T15:58:09+00:00

    As the audio works well in every other app and plays music and I can hear perfectly well when it comes to Zoom calls etc  I assume that would mean, forgive me if I am wrong and not showing my ignorance, I repeat I assume that would mean that audio drivers are installed in my laptop!

    As they are and have been checked and updated and work very well as I say with every other way of hearing things through my laptop EXCEPT for MICROSOFT TEAMS!!!!

    It is not an installation of Audio drivers

    I have the same issue as Dufton.  Definitely a Teams issue.

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  2. Anonymous
    2021-01-25T13:17:54+00:00

    I have a similar issue.

    when using my Desktop App it works fine but people can hardly hear me if i am on a call with multiple people. i then switch to the online app and it works fine, super frustrating as i use my desktop then have to switch to the online one for calls with multiple people. online isnt as good as the desktop.

    has anyone found a solution to this?

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  3. Anonymous
    2021-01-25T13:59:11+00:00

    The only workaround I can recommend you is to use a USB microphone, not the integrated one or one connected through the Jack port. I've tested this solution with a webcam and with Microsoft LifeChat LX-3000 headset (USB connected) and the microphone volume is normal.

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  4. Anonymous
    2021-01-25T14:08:00+00:00

    thanks for the feedback. was hoping someone had a solution that didn't involve an external microphone. 

    seems the issue is software based given the Laptop microphone works perfectly fine on all other calls etc.

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  5. Anonymous
    2021-01-25T14:21:45+00:00

    I have a usb logitec headset, and the volume is low ONLY in Teams...

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