Microphone very quiet on Teams

Anonymous
2020-03-27T09:28:13+00:00

Hello, 

My in built microphone on my laptop works well with other  and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?

Thank you in advance.

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  1. Anonymous
    2020-03-27T14:42:31+00:00

    Hi MAW1960,

    Glad your post your question sir, my pleasure to assist you.

    If your audio device is function properly as you mentioned on voice recorder, back to teams clients, we would like you to make a test call to see the results:

    At the Teams client, click your Avatar, Devices and make sure your audio devices has already showed up, then make a test call and to test it out if you could hear anything:

    In addition, we would like to confirm if you are using PCs. Make sure both parties (yourselves and other side)select the cog wheel on top right and have selected the right input devices.

    Kind Regards,

    George

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  2. Anonymous
    2020-03-29T21:42:34+00:00

    Thank you George for the help. I followed your instructions and chose the pc microphone but to no avail. The test call was all fine except the diagnostic said the microphone wasn't working but as I have said before it works on other programmes e.g. my voice recorder.

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  3. Anonymous
    2020-05-28T06:51:52+00:00

    I have the same problem. Have you solved it?

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  4. Anonymous
    2020-06-18T17:10:02+00:00

    I too have the same problem.  Please FIX!  My setup works just fine on Zoom, but never on teams

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  5. Anonymous
    2020-06-19T06:38:51+00:00

    yup, I have the same problem in Teams, microphone is either very quiet or does not hear me at all.

    Brand new Dell Laptop, all other apps fine, mic turned up to 84% in settings.

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