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Hello,
My in built microphone on my laptop works well with other and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?
Thank you in advance.
Additional team and channel-related features and issues within Microsoft Teams for Education
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I agree best work around is USB microphone, I am using an external webcam with microphone that works well. It is just upsetting to spend good money on a new laptop and have to come up with work arounds. Microsoft please address the issue.
The only workaround I can recommend you is to use a USB microphone, not the integrated one or one connected through the Jack port. I've tested this solution with a webcam and with Microsoft LifeChat LX-3000 headset (USB connected) and the microphone volume is normal.
So far the only workaround I have found is to use a microphone connected on a USB port to the computer. I've tested with a webcam and with Microsoft LifeChat LX-3000 headset both on Skype and Teams and it is working. The microphone volume is normal when using a USB microphone.
Only MS can fix this.
Zoom, WebEx, TeamViewer all fine.
To be fair, sometimes Zoom needs a reboot of the laptop.
It seems that both Skype and Microsoft Teams works perfectly in regards to microphone volume if you use a headset or at least a microphone that connects to your computer through a USB port. I have tested with a webcam connected on USB and with a Microsoft LifeChat LX-3000 headset.