Microphone very quiet on Teams

Anonymous
2020-03-27T09:28:13+00:00

Hello, 

My in built microphone on my laptop works well with other  and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?

Thank you in advance.

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other

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  1. Anonymous
    2020-11-03T05:44:26+00:00

    Reducing background noise in Microsoft Teams meetings

    MC224751, Stay Informed, Published date: Oct 21, 2020

    New feature, User impact

    Users with the Microsoft Teams desktop app for Windows will soon see three levels of noise suppression designed to reduce distraction due to noise during meetings.

    This message is associated with Microsoft 365 Roadmap ID 68694.

    When this will happen

    We will gradually release this in mid-November and expect to complete the rollout in mid-December.

    How this will affect your organization

    Users can set the noise suppression level before a meeting. Once changed, the setting applies to the next call. 

    The four settings are Auto (default), Low, High, and Off. 

    They are accessible from the profile image > Settings prior to a meeting and from More options

    ...

    > Device settings during a meeting.

    I received this a couple of weeks ago. Hopefully it will resolve this issue.

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  2. Anonymous
    2020-11-02T19:31:09+00:00

    Is there some Microsoft feedback mechanism we can use to upvote this problem? Answers is a black hole. Hopefully there is SOME channel where Microsoft actually listens to feedback.

    Meanwhile, I will continue to push for Zoom or WebEx on all of my client calls, explaining that Microsoft cannot manage their own sound drivers.

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  3. Anonymous
    2020-11-02T17:11:34+00:00

    I tried the make a test call and the only good that did me is I verified I wasn't very audible when I listened to the recorded message.   Just as the people on the other end of my Teams calls say they can barely hear me.  But the test call result said the mic worked fine and I see nowhere in the settings where I can increase the level input on the mic.

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  4. Anonymous
    2020-10-30T09:35:08+00:00

    Same issue, works flawlessly on skype and not on teams.

    Also the same bluetooth headset if used on phone has the same issue and there too only on teams.

    Plus there is no option to boost the microphone like in skype.

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  5. Anonymous
    2020-10-30T00:50:57+00:00

    I noticed some of the people who replied have a Dell Laptop. I've seen this issue on a Dell Latitude 3410 and it seems to be a common issue for Latitude 3410 and 3510. Dell release a new Audio driver today, Oct. 29. I didn't get a chance to try it, but in case it can help anyone who is following this thread, check for driver update, hopefully the new one fixes this issue.

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