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Hello,
My in built microphone on my laptop works well with other and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?
Thank you in advance.
Additional team and channel-related features and issues within Microsoft Teams for Education
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I also faced the same issue on my Dell Latitude E7450 laptop. After reinstalling Realtek audio drivers, issue was resolved
Ironically, I was able to resolve this issue on a Dell 7410 laptop by downgrading the drivers. They had the latest Dell drivers installed (8/2020). After uninstalling the drivers, Windows detected the sound card drivers as Windows Audio Device with drivers dated 9/2019.
For reference, point to point calls on the computer were fine within Teams. The only time the low volume happened was when in a meeting.
My audio drivers are up to date but the issue persists. For me the only solution was to use a USB microphone.
I agree best work around is USB microphone, I am using an external webcam with microphone that works well. It is just upsetting to spend good money on a new laptop and have to come up with work arounds. Microsoft please address the issue.
The only workaround I can recommend you is to use a USB microphone, not the integrated one or one connected through the Jack port. I've tested this solution with a webcam and with Microsoft LifeChat LX-3000 headset (USB connected) and the microphone volume is normal.