Additional chat-related features and issues within Microsoft Teams for Education
I absolutely agree that MS should be fixing this issue, and if this is not a priority then they do not care about their customers. I have had this version of teams for 2 years and everyone makes the same complaints. No response.
I have never been forced to utilize such an useless tool in my many years in the business world. I have strongly requested that my management provide another tool for IM as this lacks features.