Problems attaching files on teams for assignments

Question

Problems attaching files on teams for assignments

Anonymous

I can't attach ANY file from my onedrive. Every time I try to attach a file it says "there was a problem attaching this file. Please remove and try again". Not only does the error pops up, it also duplicates the file I selected. I tried it on my phone, laptop and iPad and doesn't work on all platforms. And yes I'm using the latest version

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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7 answers

Answer 1

I have had the same issue and I have raised a support ticket with Microsoft about this. I have had this response from them on the 20th April 2022:

We wanted to make you aware of an issue with our SharePoint service impacting your user’s ability to submit assignments. When attempting to upload the OneDrive attachment to the assignments by Teachers/Students, users may see the following error message: "There was a problem assigning this file. Please remove and try again". We are sorry for the inconvenience and want to thank you for your patience while we mitigate this issue. Our engineering team is aware and is working on restoring service; we will update you as soon as possible. Until the service is restored, users would need to download a local copy and then upload/submit using the local copy. Below you will find the service outage message that we are also working to get posted to your service health dashboard. Again, we are sorry for the inconvenience and the disruption it caused in your school day.

This has casued nothing but issues as a computer science teacher who uses this service all the time. I am really hoping this is fixed ASAP. They did not give a timeframe for this fix.

Hope this helps anyone else with this issue.

Answer 2

Anonymous

I'm doing good too :)

have you tried logging out then logging again? Does it still produce the same issue? When did this issue started to happen??

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Answer 3

Anonymous

We have started yesterday with a similar issue. We are duplicating existing assignments, with PDF files attached and we get the same error.

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Answer 4

Anonymous

I'm doing good and you?

I tried it on the site version but the same error pops up

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Answer 5

Hi Salley22, I am Juliet and It's my pleasure to help you today.

How are you? I hope you are doing good.

I know how frustrating this may be for you but I'll do my very best to help you :)

I would like to know if it's a client related issue or not, you can check whether the attachments file can be upload successfully in https://teams.microsoft.com/ or not. If web-site works functioning, it should be a client related-issue.