Conversation button missing in documents and spreadsheets in Teams

Anonymous
2022-06-30T19:04:52+00:00

Just getting back to work after vacation and noticed the Conversation button in the top right-hand corner is no longer visible when documents and spreadsheets, both existing and new, are opened in Teams. We use the Conversation button to notify and tag the appropriate channel members that the document has been updated and to share information. This button is no longer available/visible to me; however, it's visible to my associate. See the attached screenshots of a document that was created and opened in Teams.

• Screenshot #1 is from my Teams application (MacBook Pro) showing that the Conversation button is missing.

• Screenshot #2 is from my associate's Teams application (MacBook Pro) with the Conversation button circled in red.

Here are the Teams applications version numbers for myself and our associate. I'm confident that this issue is directly related to the latest version of Teams that was updated yesterday; however, Microsoft Chat Support says that's not the case.

Me: You have Microsoft Teams Version 1.5.00.17261. It was last updated on 6/29/22.

Associate: You have Microsoft Teams Version 1.5.00.15861. It was last updated on 6/14/22.

I've also confirmed that a user outside of my organization running Version 1.5.00.17867 is also experiencing this issue as of this week.

Any assistance would be very helpful.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

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  1. Anonymous
    2022-11-30T16:29:55+00:00

    Ok, found a simple and effective workaround:

    When adding a document as a tab - the chat function is back .

    Suboptimal but does the trick for me for now.

    Image

    Not much help for our users as they use this feature on many files and have a filing structure in place. There would be too many tabs and they would lose their filing structure.

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  2. Anonymous
    2022-07-27T15:09:22+00:00

    Please MS, don't take this feature away. This is a crucial collaboration tool for any team sharing documents on Teams. Having conversations about a document encapsulated within that document is vital for auditing purposes, etc.

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  3. Anonymous
    2022-07-27T14:40:34+00:00

    Don't celebrate yet. The update specifically indicated that the button is going to disappear. I hope they changed their mind but I haven't seen anything to indicate that is the case.

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  4. Anonymous
    2022-07-14T23:02:36+00:00

    I'm curious. For the documents that have the conversation button disabled, are the documents setup in view only mode?

    For some of my documents, when the document is set to 'Editing - Make changes', the conversation button is enabled.

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  5. Anonymous
    2022-07-08T13:26:18+00:00

    Thank you, Sean.

    I've reached out to the support team through the admin account. This is definitely affecting our workflow tremendously and our fingers are crossed that a solution will be rolled out soon.

    Sincerely,

    Brad

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