Conversation button missing in documents and spreadsheets in Teams

Anonymous
2022-06-30T19:04:52+00:00

Just getting back to work after vacation and noticed the Conversation button in the top right-hand corner is no longer visible when documents and spreadsheets, both existing and new, are opened in Teams. We use the Conversation button to notify and tag the appropriate channel members that the document has been updated and to share information. This button is no longer available/visible to me; however, it's visible to my associate. See the attached screenshots of a document that was created and opened in Teams.

• Screenshot #1 is from my Teams application (MacBook Pro) showing that the Conversation button is missing.

• Screenshot #2 is from my associate's Teams application (MacBook Pro) with the Conversation button circled in red.

Here are the Teams applications version numbers for myself and our associate. I'm confident that this issue is directly related to the latest version of Teams that was updated yesterday; however, Microsoft Chat Support says that's not the case.

Me: You have Microsoft Teams Version 1.5.00.17261. It was last updated on 6/29/22.

Associate: You have Microsoft Teams Version 1.5.00.15861. It was last updated on 6/14/22.

I've also confirmed that a user outside of my organization running Version 1.5.00.17867 is also experiencing this issue as of this week.

Any assistance would be very helpful.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-11-14T16:55:27+00:00

    Also following as it is impacting my work a lot as well.

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  2. Anonymous
    2022-11-10T08:12:51+00:00

    Tnx Martin, for your help! I hope MS will replace the conversation button in MS Word.

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  3. Anonymous
    2022-11-09T14:29:50+00:00

    I have noticed this same issue on 2 separate pc's on 2 different domains.

    I would like to know if this is a feature that was removed or that it is a bug that we are experiencing?

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  4. Anonymous
    2022-10-13T14:18:10+00:00

    o man, luck is not on your side for this one. Hope MS will solve this asap

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  5. Anonymous
    2022-10-13T14:10:41+00:00

    I'd be happy with a workaround at this point. Unfortunately, I can't create a tab because it says, "Missing Refresh Token," and won't create the tab. Just my luck. Thanks for taking the time to message the post.

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