Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-12-11T11:06:55+00:00

    I did this as you explained but it did not work unfortunately.

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  2. Anonymous
    2020-12-14T10:30:30+00:00

    I'm also on a MacBook Pro with the built-in FaceTime HD camera.

    Black screen for me since a week and a half or so, think it might be related with OS.

    Camera works in every other app and Camera settings.

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  3. Anonymous
    2020-12-14T16:56:52+00:00

    Exactly the same situation for me! Is there anybody with a solution for this?

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  4. Anonymous
    2020-12-15T09:09:29+00:00

    I've now got this problem on some work laptops and of course they want their camera for meetings.  It shows up fine in a camera test website so it's just Teams.

    May relate to recent win10 updates going out?

    Yet to try un/reinstalling in device manager

    Pretty sure I checked camera permissions were allowed in win10 settings eg

     http://maxedtech.com/fix-camera-webcam-not-working-in-windows-10-1803/

    Unsure if it relates to chrome (since it worked in chrome I think while still black in teams) eg

     https://stackoverflow.com/questions/53443908/how-to-change-chromes-media-device-api

    Need to find a solution though, especially if it's likely to spread.

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  5. Anonymous
    2020-12-15T09:12:56+00:00

    I'm also on a MacBook Pro with the built-in FaceTime HD camera.

    Black screen for me since a week and a half or so, think it might be related with OS.

    Camera works in every other app and Camera settings.

    Exact same issue here, same device. None of the mentioned solutions solve the issue.

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    3 people found this answer helpful.
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