Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

70 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-01-16T13:05:50+00:00

    Could you please tell me what has been updated

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-16T13:04:38+00:00

    I also use a Mac and meet this problem

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-16T07:19:19+00:00

    I had the same issue for days and now it’s back. I did an apple software update and it seems to have fixed the issue. In the meantime I also tried to reinstall teams , the driver, ... but nothing worked.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-01-16T00:00:10+00:00

    I'm also having the same issue on 2020 MBP with built-in FaceTime Camera, running windows 10 in bootcamp. 

    Camera works in Camera app, Zoom, Teams in Opera browser.

    I have done all the uninstalls and reinstalls of camera, of drivers, of Teams. 

    I've cleared %appdata%\Microsoft\teams twice.

    Obviously restarted the computer. 

    Downloaded latest windows support software on a USB through Boot Camp Utility and repaired in the Windows partition.

    Really at a loss.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-01-13T19:10:19+00:00

    My camera used to work before - now it doesn't anymore . I use Firefox,  I closed all other apps, I did test calls etc.

    All I want is my camera on when somebody invites me to his/her Teams meeting.

    Please make it work!

    Thanks :-)!

    Was this answer helpful?

    0 comments