Black screen camera on Microsoft Teams desktop app

Sounds like the problem that we're having, but could be something totally different. Let's hope it is our issue and they'll fix it.

Users may be intermittently unable to view their own camera feed during Microsoft Teams meetings

TM241746, Microsoft Teams, Last updated: February 25, 2021 4:04 PMEstimated start time: February 25, 2021 4:03 PM

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User impactUsers may be intermittently unable to view their own camera feed during Microsoft Teams meetings.

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Latest message View historyTitle: Users may be intermittently unable to view their own camera feed during Microsoft Teams meetings User Impact: Users may be intermittently unable to view their own camera feed during Microsoft Teams meetings. More info: Other users in the meeting will still be able to see the impacted user’s camera feed. This issue is specific to the standard gallery mode. Affected users can use either the large gallery mode or Together Mode to prevent this issue. Current status: We've received reports of an issue in which users may be intermittently unable to view their own camera feed during Microsoft Teams meetings identified. We’ve identified that a code issue is causing this impact and we’re deploying a code fix for this problem. We’ll provide a more detailed timeline regarding the deployment completion by Friday, March 5, 2021, 9:00 AM (5:00 PM UTC) . Scope of impact: Your organization is affected by this event, and this problem may intermittently impact any user using standard gallery mode in Microsoft Teams meetings. Root cause: A code issue is causing an issue with user camera feeds during meetings when using standard gallery mode. Next update by: Friday, March 5, 2021, 9:00 AM (5:00 PM UTC)

Hi!

I recommend checking my reply on this thread on January 22, 2021

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams. 

guys for i solved the same problem by unistalling and reinstalling the camera drivers and the making sure that im disconnected from my phone's teams app . when you are logged in both its bugging .

This only works for me for a period of time. Restart on MacOS and start MSTeams,restart on windows and camera works on MSTeams after some time it will stop, unsure if it's related to power management stuff like lock the session outputting the PC to sleep...

Yes this worked for my HP Probook 6570b, Win10 Ed v20H2