Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-04-15T16:08:56+00:00

    im good to

    This solution worked for me.

    Thank you very much!

    hey how are you

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  2. Anonymous
    2021-04-06T19:56:51+00:00

    This led to a solution for me.  I noticed Logicapture was listed twice in the applications that were allowed to use the camera.  I uninstalled and reinstalled Logicapture.

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  3. Anonymous
    2021-03-01T17:08:50+00:00

    Doesn't look like the same thing:
    "This issue is specific to the standard gallery mode."
    Most of the people affected in here don't get the see their camera in ANY fashion at all it's always completely black.
    In summary people have:

    • completely fixed this problem on PC by reinstalling drivers
    • fixed this problem on macOS by restarting to macOS and open Teams and then restart on Windows Bootcamp. (this doesn't look like a definitive solution though)

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  4. Anonymous
    2021-02-26T00:06:15+00:00

    Yes this worked for my HP Probook 6570b, Win10 Ed v20H2

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  5. Anonymous
    2021-01-22T18:15:08+00:00

    !! This worked for me. 

    I had the same experience today -- within Windows 10, Facetime Built-In camera with Teams app had been working again for a few days. (And it had been working fine with different apps and switching between).

    I used it this morning for a meeting, then got on a Zoom meeting in which the camera worked fine, then tried to get on a Teams call and was back to the black screen. 

    I just tried rebooting in OSX, checking that the camera was working on that Teams app, then restarted again in Windows 10 -- and now the camera is back to working in Teams.

    Not sure what to make of it, but it did work as you experienced.

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