Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-20T18:35:50+00:00

    Same issue, twice. Macbook Pro 2020 running Windows 10 professional with FaceTime Camera. Both times the issue started after Zoom accessed the camera. Thereafter I was black screen in Teams desktop app (but Zoom, Camera, Teams through browser, etc. all work fine). First time I eventually uninstalled the device and repaired my drivers using the Boot Camp download, which sorted the issue. Second time hasn't worked. I've uninstalled and reinstalled Teams, checked privacy settings, deleted device and reinstalled drivers, cleared appdata, etc. etc.

    Seems to be a common issue affecting MBP users through Bootcamp. Wonder if anyone else can replicate the problem by seeing if it kicks in with Zoom?

    A fix would be amazing.

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  2. Anonymous
    2020-12-14T16:56:52+00:00

    Exactly the same situation for me! Is there anybody with a solution for this?

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  3. Anonymous
    2020-12-11T11:06:55+00:00

    I did this as you explained but it did not work unfortunately.

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  4. Anonymous
    2020-12-09T17:49:28+00:00

    I'm having exactly the same since last week.

    Worked for 1,5 year perfectly fine. Now a black screen.

    In teams only.

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  5. Anonymous
    2020-05-27T18:06:34+00:00

    I'm using 1903 too. So the problem might be from the OS? I went through all those steps too but still doesn't work.

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