Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-02-15T09:10:05+00:00

    MacBook Pro with Bootcamp Win10 Pro x64.

    Same issues. Camera shows black screen when enabled in a meeting. 

    Tried setting all the security and privacy settings. Did re-boots and re-installs of MS Team. Nothing worked. 

    I finally booted into Mac OS and updated MS Teams to latest version.  Did a test video call to make sure everything is working in Mac OS. When I booted back into Windows again the camera was working. Hope this helps!

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  2. Anonymous
    2021-02-09T15:28:03+00:00

    MacBook Pro with Win10 Pro x64 installed, same issues. Tried all the trouble shooting steps you all mentioned other than blasting away my user profile. Even tried reverting to an older build of Teams to no avail.

    After reinstalling all bootcamp drivers with a repair function, it was working for about a month. Then I would get a PC performance warning in Teams during video calls that would auto shut off my camera. I think there is something related to Teams auto throttling perhaps. Tried messing around with GPU settings (Radeon Pro) without hope.

    This morning updates MacOS to latest and booted back into Windows and it works. SMH

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  3. Anonymous
    2021-01-22T01:27:17+00:00

    Same issue here with MacBook pro and the FaceTime HD camera. Seems to work in other apps.

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  4. Anonymous
    2021-01-21T13:15:53+00:00

    I've had the issue since last December, and recently it doesn't even detect the camera in web version of Teams, the one place where it did work.

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  5. Anonymous
    2021-01-20T18:47:59+00:00

    As of today, it suddenly works.  but

    I was inspired by the two prior posts of a magical resolution and I didn't make any changes, but the camera was back and had no problems in my meeting this morning.

    I'm a little wary, since I see others had it start working and then malfunction again.

    I haven't been able to identify a pattern, but I'll keep you posted!

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