I can't disable the blurred background on Teams

Anonymous
2021-02-17T18:47:14+00:00

I have tried to restart the application, to reinstall it, to check through settings with no success.

But when I am in a call and open my background settings in order to change it, it shows me that my background is set to None and at the same time it is blurred. I really need to remove the blurred background as I am having my exams onTeams.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Change backgrounds

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Didi 15,515 Reputation points Independent Advisor
2021-02-17T20:38:27+00:00

Hi Yokra,

My name is Didi, an Independent Advisor.

If you're a Mac user, you may try clearing the Teams cache using the process indicated in the link below.

Alternatively, if you don't need any background effect, you can sign in to the web client, https://teams.microsoft.com/ using Edge or Chrome browser to attend your class meeting.

https://eshop.macsales.com/blog/68682-clear-mic....

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you.

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  1. Anonymous
    2021-02-19T13:18:06+00:00

    Thank you Didi!

    Clearing the cache solved my problem.

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  2. Anonymous
    2021-02-17T20:09:01+00:00

    Hi Mr. Trust A.,

    Thank you for your reply. I forgot to mention that my operation system is macOS.

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  3. Mr. Trust_A 4,820 Reputation points
    2021-02-17T19:36:36+00:00

    Hi Yokra,

    You may try resetting your Microsoft Teams app if it helps:

    Exit Microsoft Teams app (Check out if it appears in the Windows toolbar and closes it).
    Copy and paste the following path in File Explorer: %appdata%\Microsoft\Teams
    Delete all contents in that folder (You may make a backup somewhere if you desire)

    Restart Microsoft Teams.
    Sign in and try again

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