how to fix phone verification problem

Hi, I'm John!

You're not alone having this issue. I'm on the same country.

The only way to redeem a gift card is by verifying your phone number. If you’re getting an "We don't support that country code" error also, it’s because that this feature has been disabled in some countries including The Philippines.

When I contacted Microsoft Support, they explained that this decision doesn’t come directly from Microsoft and that it may take some time before the issue is resolved.

The best thing you can do right now is reach out also to Microsoft Support to confirm and ask for further clarification.

Here’s how:

Here is the link: https://support.microsoft.com/home/contact

• Type this keyword and press Enter: Contact Support.
• At the bottom, click "Sign in to contact support" and sign in with your personal Microsoft account, or click "Contact Support" if you're already signed in.
• In Product and services, select "Windows".
• In Category, select "Technical support."
• Click "Chat with a support agent in your web browser".

If you ever find yourself stuck in a loop, please use the keywords "Contact Support" or "Live Chat" (without the quotes) and click "Contact Support" at the bottom.

I really hope the steps to contact Microsoft support is helpful!.

Regards,

John J.D.