I cannot even install this update and it fails to install every time I attempt downloading this update. I get this error message every time I try to update, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712). I have tried everything to resolve it and nothing has worked. I have run SFC, DISM, DSCK, tried to repair my system files, run the windows update trouble shooter and the problem continues to persist. Issues found Check for Windows Update issues Check for Windows Update issues Detects issues related to Windows Update. Detected Resolve Windows Update issues Completed --- --- Potential issues that were checked Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present Check for missing or corrupt filesCheck for missing or corrupt files Issue not present Service registration is missing or corruptService registration is missing or corrupt Issue not present Issues found Detection details 6 Check for Windows Update issues Detected --- --- --- --- Detects issues related to Windows Update. Resolve Windows Update issues Completed --- --- --- Resolves common Windows Update issues. WaaSMedicService --- Issues remediated by:DynamicProtectionPlugin --- Potential issues that were checked Detection details Some security settings are missing or have been changed Issue not present --- --- --- --- Check for missing or corrupt files Issue not present --- --- --- --- Service registration is missing or corrupt Issue not present --- --- --- --- Detection details IsPostback_RC_PendingUpdates --- IsPostback: False --- WaaSMedicService Issue found by:DynamicProtectionPlugin --- IsPostback_RC_PendingUpdates IsPostback: True --- Service Status Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException --- Service Status Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException --- | Collection information | | Computer Name: | | | --- | --- | | Windows Version: | 10.0 | | --- | --- | | Architecture: | x64 | | --- | --- | | Time: | Friday, December 17, 2021 8:27:35 PM | | --- | --- | Publisher details Background Intelligent Transfer Service Find and fix problems that may prevent background downloads from working Package Version: 3.5 --- --- Publisher: Microsoft Windows --- --- | Windows Network Diagnostics | | Detects problems with network connectivity. | | Package Version: | 4.0 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- | | Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.3 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- | | Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.2 | | --- | --- | | Publisher: | Microsoft Corporation | | --- | --- |

If you are dual booting it looks like it starts updating before the operating system is picked so you could try changing the time to display operating systems from 30 to 0 To get there right click the start button and select system. Then find "advanced system settings " . Under the advanced tab click on settings in the startup and recovery category and uncheck the "time to display operating systems" box. Then reboot. And then delete the files if still there then install. Not sure if it will work but it's worth a try

Folder is acbe072dde8a6f3cc19054c9176d3f1b, inside is the file c44343a4-a077-4dd3-86ca-c1c6716794ca.AggregatedMetadata.cab, and when I just looked to get the name, I see one more called DesktopDeployment.cab Both say they are in use by Delivery Optimization. Maris

I don't know if I'm "dual booting" but I did what you said and I WAS able to delete the files. I reset the time back to 30 and rebooted again. The files are still gone. I'll just wait to see if Windows Update works now. Thank you so much for your help! Maris

Well, after deleting the files successfully, rebooting, and trying the update again, it still will not install. This is a new computer that came with Windows 11 installed. When I first got it, it updated a few times with no problem until this latest update. I've run the Windows Update Troubleshooter, DSIM and SFC and no problems were found. There's something about this update that just doesn't work.

Its probably only not working with certain systems. On my Windows 11, all updates so far have installed (edit - including kb5008215). Microsoft has various updates that are only found or pushed to certain systems (edit - etc) even with Windows 10 because of various compatibility reasons for hardware or accessories. They don't always find these before the fact. It would be better to try to skip it, install it another way if possible, or pause updates. DSIM and SFC should really next to never be needed. That's something that gets abused on Microsoft Community. I intentionally tested breakages and these did nothing as well to fix anything such as service changes breaking things. These check the /Windows files and maybe something else. They are not a one stop solution and most people shouldn't have a breakage that they fix. They should do nothing 99.9% of the time. You cannot rely on those like that. Its a waste of time to incorporate that into your fixing diet.

2021-12 Cumulative Update for Windows 11 for x64-based Systems (KB5008215) FAILS to install.

Anonymous

I cannot even install this update and it fails to install every time I attempt downloading this update. I get this error message every time I try to update, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).

I have tried everything to resolve it and nothing has worked. I have run SFC, DISM, DSCK, tried to repair my system files, run the windows update trouble shooter and the problem continues to persist.

Issues found
Check for Windows Update issues<br>Check for Windows Update issues<br>Detects issues related to Windows Update.	Detected
	Resolve Windows Update issues	Completed	<br>	---	---

Potential issues that were checked
Some security settings are missing or have been changedSome security settings are missing or have been changed	Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files	Issue not present
Service registration is missing or corruptService registration is missing or corrupt	Issue not present

Issues found	Detection details

	6	Check for Windows Update issues	Detected		<br>	---	---	---	---
Detects issues related to Windows Update.
		Resolve Windows Update issues	Completed	<br>	---	---		<br>	---	<br>	Resolves common Windows Update issues.	<br>		WaaSMedicService	<br>	---	<br>		Issues remediated by:DynamicProtectionPlugin	<br>	---

Potential issues that were checked	Detection details

		Some security settings are missing or have been changed	Issue not present		<br>	---	---	---	---

		Check for missing or corrupt files	Issue not present		<br>	---	---	---	---

		Service registration is missing or corrupt	Issue not present		<br>	---	---	---	---

Detection details
IsPostback_RC_PendingUpdates
---
	IsPostback: False	<br>	---

WaaSMedicService
	Issue found by:DynamicProtectionPlugin	<br>	---

IsPostback_RC_PendingUpdates
	IsPostback: True	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

| Collection information | | Computer Name: | | | --- | --- | | Windows Version: | 10.0 | | --- | --- | | Architecture: | x64 | | --- | --- | | Time: | Friday, December 17, 2021 8:27:35 PM | | --- | --- |

Publisher details
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version:	3.5
---	---
Publisher:	Microsoft Windows
---	---

| Windows Network Diagnostics | | Detects problems with network connectivity. | | Package Version: | 4.0 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.3 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.2 | | --- | --- | | Publisher: | Microsoft Corporation | | --- | --- |

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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80 answers

Anonymous

2021-12-25T10:49:08+00:00

If you are dual booting it looks like it starts updating before the operating system is picked so you could try changing the time to display operating systems from 30 to 0

To get there right click the start button and select system. Then find "advanced system settings " . Under the advanced tab click on settings in the startup and recovery category and uncheck the "time to display operating systems" box. Then reboot. And then delete the files if still there then install. Not sure if it will work but it's worth a try
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Anonymous

2021-12-25T10:56:55+00:00

Folder is acbe072dde8a6f3cc19054c9176d3f1b, inside is the file c44343a4-a077-4dd3-86ca-c1c6716794ca.AggregatedMetadata.cab, and when I just looked to get the name, I see one more called DesktopDeployment.cab

Both say they are in use by Delivery Optimization.

Maris
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Anonymous

2021-12-25T11:10:53+00:00

I don't know if I'm "dual booting" but I did what you said and I WAS able to delete the files. I reset the time back to 30 and rebooted again. The files are still gone. I'll just wait to see if Windows Update works now.

Thank you so much for your help!

Maris
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Anonymous

2021-12-25T12:09:51+00:00

Well, after deleting the files successfully, rebooting, and trying the update again, it still will not install. This is a new computer that came with Windows 11 installed. When I first got it, it updated a few times with no problem until this latest update. I've run the Windows Update Troubleshooter, DSIM and SFC and no problems were found. There's something about this update that just doesn't work.
Was this answer helpful?

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Anonymous

2021-12-25T12:43:22+00:00

Its probably only not working with certain systems. On my Windows 11, all updates so far have installed (edit - including kb5008215). Microsoft has various updates that are only found or pushed to certain systems (edit - etc) even with Windows 10 because of various compatibility reasons for hardware or accessories. They don't always find these before the fact.

It would be better to try to skip it, install it another way if possible, or pause updates.

DSIM and SFC should really next to never be needed. That's something that gets abused on Microsoft Community. I intentionally tested breakages and these did nothing as well to fix anything such as service changes breaking things. These check the /Windows files and maybe something else. They are not a one stop solution and most people shouldn't have a breakage that they fix. They should do nothing 99.9% of the time. You cannot rely on those like that. Its a waste of time to incorporate that into your fixing diet.
Was this answer helpful?

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