Same for me ,, and no updates since 12-12-2021
2021-12 Cumulative Update for Windows 11 for x64-based Systems (KB5008215) FAILS to install.
I cannot even install this update and it fails to install every time I attempt downloading this update. I get this error message every time I try to update, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).
I have tried everything to resolve it and nothing has worked. I have run SFC, DISM, DSCK, tried to repair my system files, run the windows update trouble shooter and the problem continues to persist.
| Issues found | ||||||
|---|---|---|---|---|---|---|
| Check for Windows Update issues<br>Check for Windows Update issues<br>Detects issues related to Windows Update. | Detected | |||||
| Resolve Windows Update issues | Completed | <br> | --- | --- |
| Potential issues that were checked | ||
|---|---|---|
| Some security settings are missing or have been changedSome security settings are missing or have been changed | Issue not present | |
| Check for missing or corrupt filesCheck for missing or corrupt files | Issue not present | |
| Service registration is missing or corruptService registration is missing or corrupt | Issue not present |
| Issues found | Detection details |
|---|
| 6 | Check for Windows Update issues | Detected | <br> | --- | --- | --- | --- | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Detects issues related to Windows Update. | ||||||||||||||||||||||||
| Resolve Windows Update issues | Completed | <br> | --- | --- | <br> | --- | <br> | Resolves common Windows Update issues. | <br> | WaaSMedicService | <br> | --- | <br> | Issues remediated by:DynamicProtectionPlugin | <br> | --- |
| Potential issues that were checked | Detection details |
|---|
| Some security settings are missing or have been changed | Issue not present | <br> | --- | --- | --- | --- | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Check for missing or corrupt files | Issue not present | <br> | --- | --- | --- | --- | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Service registration is missing or corrupt | Issue not present | <br> | --- | --- | --- | --- | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Detection details | ||||
|---|---|---|---|---|
| IsPostback_RC_PendingUpdates | ||||
| --- | ||||
| IsPostback: False | <br> | --- |
| WaaSMedicService | ||||
|---|---|---|---|---|
| Issue found by:DynamicProtectionPlugin | <br> | --- |
| IsPostback_RC_PendingUpdates | ||||
|---|---|---|---|---|
| IsPostback: True | <br> | --- |
| Service Status | ||||
|---|---|---|---|---|
| Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException | <br> | --- |
| Service Status | ||||
|---|---|---|---|---|
| Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException | <br> | --- |
| Collection information | | Computer Name: | | | --- | --- | | Windows Version: | 10.0 | | --- | --- | | Architecture: | x64 | | --- | --- | | Time: | Friday, December 17, 2021 8:27:35 PM | | --- | --- |
| Publisher details | |
|---|---|
| Background Intelligent Transfer Service | |
| Find and fix problems that may prevent background downloads from working | |
| Package Version: | 3.5 |
| --- | --- |
| Publisher: | Microsoft Windows |
| --- | --- |
| Windows Network Diagnostics | | Detects problems with network connectivity. | | Package Version: | 4.0 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |
| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.3 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |
| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.2 | | --- | --- | | Publisher: | Microsoft Corporation | | --- | --- |
Windows for home | Windows 11 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
80 answers
Sort by: Oldest
-
Anonymous
2021-12-22T09:38:01+00:00 -
Anonymous
2021-12-23T02:05:19+00:00 Having same issue with the update not installing
-
Anonymous
2021-12-23T18:57:03+00:00 I also had major problems after installing Windows 11 update KB5008215. First Windows Search capability stopped working. Then the emoji picker didn't work. And I was getting very high CPU usage. DISM and SFC showed errors. So finally I just had to wipe my Beelink GK Mini PC and re-install the factory image back to Windows 10. So guess I'll have to stick with Windows 10 until Windows 11 becomes more stable.
-
Anonymous
2021-12-24T04:44:07+00:00 Same issue with me. tested all online suggestion still same
2021-12 Cumulative Update for Windows 11 for x64-based Systems (KB5008215)
Install error - 0x80073701
-
Anonymous
2021-12-24T08:11:08+00:00 I had this problem as well. What worked for me was manually deleting the KB5008215 files on my computer.
Easy to do as well- open file explorer
- click on this pc
- in the search this pc box at the top right of file explorer put KB5008215 then press enter and wait
- my computer showed 3 results and i just deleted them and emptied recycling bin after
- restart computer
- retry the update
then everything installed as normal