2021-12 Cumulative Update for Windows 11 for x64-based Systems (KB5008215) FAILS to install.

Anonymous
2021-12-18T01:15:48+00:00

I cannot even install this update and it fails to install every time I attempt downloading this update. I get this error message every time I try to update, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).

I have tried everything to resolve it and nothing has worked. I have run SFC, DISM, DSCK, tried to repair my system files, run the windows update trouble shooter and the problem continues to persist.

Issues found
Check for Windows Update issues<br>Check for Windows Update issues<br>Detects issues related to Windows Update. Detected
Resolve Windows Update issues Completed <br> --- ---
Potential issues that were checked
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files Issue not present
Service registration is missing or corruptService registration is missing or corrupt Issue not present
Issues found Detection details
6 Check for Windows Update issues Detected <br> --- --- --- ---
Detects issues related to Windows Update.
Resolve Windows Update issues Completed <br> --- --- <br> --- <br> Resolves common Windows Update issues. <br> WaaSMedicService <br> --- <br> Issues remediated by:DynamicProtectionPlugin <br> ---
Potential issues that were checked Detection details
Some security settings are missing or have been changed Issue not present <br> --- --- --- ---
Check for missing or corrupt files Issue not present <br> --- --- --- ---
Service registration is missing or corrupt Issue not present <br> --- --- --- ---
Detection details
IsPostback_RC_PendingUpdates
---
IsPostback: False <br> ---
WaaSMedicService
Issue found by:DynamicProtectionPlugin <br> ---
IsPostback_RC_PendingUpdates
IsPostback: True <br> ---
Service Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> ---
Service Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> ---

| Collection information | | Computer Name: | | | --- | --- | | Windows Version: | 10.0 | | --- | --- | | Architecture: | x64 | | --- | --- | | Time: | Friday, December 17, 2021 8:27:35 PM | | --- | --- |

Publisher details
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
--- ---
Publisher: Microsoft Windows
--- ---

| Windows Network Diagnostics | | Detects problems with network connectivity. | | Package Version: | 4.0 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.3 | | --- | --- | | Publisher: | Microsoft Windows | | --- | --- |

| Windows Update | | Resolve problems that prevent you from updating Windows. | | Package Version: | 9.2 | | --- | --- | | Publisher: | Microsoft Corporation | | --- | --- |

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

80 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-02-07T21:44:32+00:00

    What tutorial?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-02-07T21:36:01+00:00

    Hy Bryant, following all the steps in the tutorial before restarting, I have managed to prevent it from crashing and it restarts quickly. I couldn't tell you what else could be going on

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-02-07T20:50:32+00:00

    Hi Hector. When I try your suggestion I get an error 404. In addition, what's odd is when I restored my computer I installed iTunes and again my computer hangs when it reboots. I will reboot now, but it seems that when I install anything after the last two M/S updates it will not boot up. What could be going on

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-02-07T18:42:12+00:00

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-02-07T16:50:10+00:00

    I can install it but it hangs on reboot. Anyone having that problem and if so were you able to fix it and what is the fix?

    Was this answer helpful?

    0 comments