YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Reported
Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2022-11-27T21:30:15+00:00

    Hi David,

    I didn't need to change my PIN/PASSWORD you simply reactivate the old one.

    See other message that I have put up which will explain what I did.

    By the way you can chage your password, but in this instance, you're stuck because you yet again are required to verify it's you in doing so. And then you find that you are once again waiting on a verification code that never comes. I went down every conceivable avenue and this was the dead end every single time.

    Regards

    John

    De Carteret

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  3. Anonymous
    2022-11-28T13:59:46+00:00

    Hi There,

    Why would I need , what ever 'Trinity' is when to fix every thing I simply require a code which I am now able to obtain. The Bios was changed during a Bios update and it altered the Security of the TPM2, that was the cause and why the PIN/PASSWORD was deactivated.

    I had complete and utter access to the BIOS at all times, just no access into Windows without reactivating the PIN/PASSWORD. Just as I knew there had to be a better way than Microsoft's solution, I don't trust 3rd Party Software especially when I can gain access without wiping my system and without paying out for software that I don't require and that 99 times out of a hundred, doesn't actually work.

    Sometimes, time and a little patience is all you need. Time to think it through before doing anything rash. And above all, back up your system and keep your back up, up to date. Though in this instance, such a back up was not the answer because it would not have reset the security. Obtaining the CODE was and is the ONLY ANSWER to ensure that nothing gets lost in the process.

    TIP: Always think through carefully anything that a Microsoft tells you to do. Take it under advisement because it ultimately leads to a system drive clean install. That is their 'Default Answer,' and invariably all answers lead to a clean install. They can be extremely helpful at times, but when they're wrong, they tend to take your system down with them and you end up in a bigger mess than you were in to start with. Especially when you allow them to connect!

    Kind Regards

    John

    De Carteret

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  5. Anonymous
    2022-11-28T23:16:11+00:00

    HI,

    I have posted the solution. You simply require the verification code, which I have explained along with how I managed to obtain it. This is the first time ever that I have been locked out of any computer system.

    Most tools I've found have a downside and 90% of the time you don't need them.

    Kind Regards

    John

    De Carteret

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