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I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So on my HP laptop it says that the pin no longer exist and you can reset password when you click on reset password it gives you the options of three questions that you should know when I answer the three questions it says one or more is incorrect so it won't let me go no further and I don't know the answers I'm sure I've been punching in the right one but it says I'm not so how can I get into my laptop
Did not helped.
Windows 11 24h2.
Issue occurred just after i updated the bios to a new version.
What a stupid stuff from the Microsoft????
So I’ve tried all steps to log in to my account, but all steps have taken me back to I need internet connection to even log into my Microsoft account.
I cannot access safe mode, I have tried window+x key everything possible to try to get logged into my PC what can I do?!? Please help!!
I met a power failure yesterday and my pc just shut down .today I open it and the bios told me I installed a new cpu ,so the computer’s tpm changed .luckily I link this pc to my Microsoft account,I just use my account to reset the password and login
Hello, Thanks for the information. When I click on "command prompt" it has me select the profile first and then enter the password. I don't know the password my child set this up and doesn't know it either. When I hit forgot password it reboots the computer. It basically is taking me in a never ending loop that gets me no where. Anyway to bypass the password?
