YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Reported
Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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133 answers

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  1. Anonymous
    2024-04-28T22:08:45+00:00

    I can't use my password to log in to fix the issue and I have changed the password I have tried different versions of the password and it still won't let me use the command prompt. If there is a work around please let me know

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  2. Anonymous
    2024-06-02T18:45:12+00:00

    I had this issue for the whole year, i tried everything. The net user administrator command, resetting all my data and I can’t get my administrator account back. I don’t have the phone number registered with my microsoft account and I forgot my password so I can’t log in. Someone please help

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  3. Anonymous
    2024-06-03T09:27:14+00:00

    I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

    So nice

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  4. Anonymous
    2024-06-05T12:24:59+00:00

    To ask a normal user to perform these steps is ridiculous. Why not build in a small app to lead the user through the process to make the change. Not friendly, but typical. Stop us from using our devices in the usual way without any kind of warning or explanation.

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  5. Anonymous
    2024-06-20T14:10:42+00:00

    My pc not open

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