YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Reported
Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-24T14:33:02+00:00

    But when it asks you to enter your email address it autocompletes and locks it in, so there is no way to enter an alternative...

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  2. Anonymous
    2023-04-24T15:46:41+00:00

    Hi,

    As I can't see your screen, I can't help, but I had no problem with an alternative email address. The alternative email address was available in my Microsoft Account.

    And other than the descriptions and details I've given I don't recall any other way, but I did use an alternative email address, but I did not sign into my Microsoft Account when given the option. That left me with an option to send out the alternative email.

    Can you not turn autocomplete off?
    And surely upon autocomplete it doesn't lock the address in, you should be able to go back tab?

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  3. Anonymous
    2023-05-03T03:17:06+00:00

    i need help too

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  4. Anonymous
    2023-05-03T05:44:38+00:00

    i need help too

    In what way do you need help?

    Have you read through all the replies as there is much help contained therein. I've left multiple explanations as to how to get around the issue. What are your specifics?

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  5. Anonymous
    2023-06-04T05:12:56+00:00

    My account not login please help

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