YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Reported
Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

133 answers

Sort by: Newest
  1. Anonymous
    2024-06-03T09:27:14+00:00

    I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

    So nice

    0 comments No comments
  2. Anonymous
    2024-06-02T18:45:12+00:00

    I had this issue for the whole year, i tried everything. The net user administrator command, resetting all my data and I can’t get my administrator account back. I don’t have the phone number registered with my microsoft account and I forgot my password so I can’t log in. Someone please help

    0 comments No comments
  3. Anonymous
    2024-04-28T22:08:45+00:00

    I can't use my password to log in to fix the issue and I have changed the password I have tried different versions of the password and it still won't let me use the command prompt. If there is a work around please let me know

    0 comments No comments
  4. Anonymous
    2024-04-26T23:21:29+00:00

    Hi there!

    Yesterday I had the same problem with my Asus laptop with windows 10 pro. I flashed the BIOS/UEFI with a new update and TPM got broken.

    I got so frustrated with this, I pushed shift and restart, then try everyone of the options in the recovery options and not able to do anything. This was because every option ended in a password requirement that did not work, it was the exact same password and didn't work.

    Lastly, after millions of attempts, I made a w11 USB installer, almost giving up. And by luck, I used USE A DEVICE OPTION with the USB with w11.

    Then after clicking on repair, the same menu appeared, but I tried the command prompt and it worked! the CMD appeared without password!

    Then I followed the video instructions and I was able to login! worked like a charm. I don't know if disabling TPM in the UEFI made the trick but I was lucky!

    https://www.youtube.com/watch?v=bTAOmP7k3LQ&t=134s

    Hope you have my luck!

    0 comments No comments
  5. Anonymous
    2024-04-25T04:31:27+00:00

    I don’t get the troubleshooting option it just brings me back to the “you pin is no longer” screen I have been doing this for hours

    0 comments No comments