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I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried everything I tried to reboot reset this pc, command prompt everything it wont let me do those things cause my admin password and I don’t remember it and also I am having the same issue with the pin it wont let me set up pin I tried to contact Microsoft and they won’t say nothing so I don’t know what to do I paid $900 for this hp omen for nothing I guess
I just ran into this problem as well. Jeez why is Microsoft making our lives so much harder?
I don't have that email anymore or the phone number so I can't get a code sent to me any help would be great
My solution:
I ran into the same issue ytd, trying to reset my computer without knowing my PIN won't work afterwards.
Initially, I wanted all of my files to be removed, so I chose "Remove everything". After it's done, this issue popped up.
Fortunately, in the end I managed to solve this issue by resetting my computer again, selecting "Keep my files" option, and "Local Reinstall". It also involves changing your microsoft password in my case. Hope it helps.
same here
