YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Reported
Anonymous
2021-12-30T02:44:31+00:00

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-20T04:44:39+00:00

    Hi i need help

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  2. Anonymous
    2024-01-17T15:00:13+00:00

    Please note I did NOT POST THE MESSAGE About MY PIN. Please DISREGARD AS IT COULD BE A HACKER!

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  3. Anonymous
    2024-01-17T07:37:40+00:00

    How the hell do i reset my computer when i cant acess the settings, i cant get into the troubleshoot menu, nothing works

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  4. Anonymous
    2023-12-26T22:05:29+00:00

    I HAVE A LANOVO THINKCENTR 760 SERIAL NUMBER # MJ0BGGZK THE TPM WAS RESET WHICH PROMPT ME TO RESET THE PIN WHEN DOING SO AN ERROR MESSAGE POPPED UP;

    "USER PROFILE SERVICE FAILED THE SIGN-IN USER PROFILE CANNOT BE LOADED"

    NOW I WAS ABLE TO GET INTO THE SETTING BY HITTING F1 ON A RESTART. I WAS TOLD TO DISABLE THE TPM SECURITY AND SAVE AND RESET IT DIDN'T WORK. I'M ASKING WHICH FUNTION DO I HAVE TO DISABLE TO BE ABLE TO GET BACK IN MY COMPUTER?

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  5. Anonymous
    2023-11-06T11:51:48+00:00

    I've run into this issue. Where do you find the troubleshoot option. I don't see it

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