Hello, Thanks for the information. When I click on "command prompt" it has me select the profile first and then enter the password. I don't know the password my child set this up and doesn't know it either. When I hit forgot password it reboots the computer. It basically is taking me in a never ending loop that gets me no where. Anyway to bypass the password?
YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.
I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
2025-01-13T01:04:24+00:00 -
Anonymous
2024-12-30T04:26:32+00:00 I met a power failure yesterday and my pc just shut down .today I open it and the bios told me I installed a new cpu ,so the computer’s tpm changed .luckily I link this pc to my Microsoft account,I just use my account to reset the password and login
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Anonymous
2024-12-08T06:22:30+00:00 So I’ve tried all steps to log in to my account, but all steps have taken me back to I need internet connection to even log into my Microsoft account.
I cannot access safe mode, I have tried window+x key everything possible to try to get logged into my PC what can I do?!? Please help!!
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Anonymous
2024-10-14T17:33:37+00:00 So on my HP laptop it says that the pin no longer exist and you can reset password when you click on reset password it gives you the options of three questions that you should know when I answer the three questions it says one or more is incorrect so it won't let me go no further and I don't know the answers I'm sure I've been punching in the right one but it says I'm not so how can I get into my laptop
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Anonymous
2024-10-01T14:41:09+00:00 I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!
This is what my computer says your PIN is no longer available due to a change to the security setting on this drive check to set it up your PIN again set up my pen and when you go to set up my pen and put my other password so I can get the number it won't go through and I tried it a million times since Sunday but that's when it all started it was really Sunday night because during the day it was fine and then when I came upstairs to my bedroom at night time around 10:00 10:30 that's when it says I had to fix my pen so I put my Yahoo account to get the email for the number to go on there and never sends it to me so can you please tell me what the hell I can do this is never ever happened to me on my windows 11 thank you