Can't install the Gaming Services from the Microsoft store. It says acquiring license than all of the sudden a message that says "Something Happened On Our End. Try Again Later".

Anonymous
2022-01-06T14:34:27+00:00

So i want to play a game with my friend and he can't install the Gaming Services from the Microsoft store. It says acquiring license than all of the sudden a message that says "Something Happened On Our End. Try Again Later" or something like that. We tried so many things so if you can help it will be great! Thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2022-07-04T09:17:28+00:00

    Any time there is an update for gaming services the xbox app needs to be closed not just minimised in the task bar otherwise you will find updating gets stuck. The same goes for reinstalling gaming services.

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  2. Anonymous
    2022-07-22T19:34:15+00:00

    Not working either

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  3. Anonymous
    2022-08-01T19:37:20+00:00

    Anyone having this issue, after hours of frustration with this, finally have it working.

    Do not, as you may be advised reformat and clean install Windows as its not necessary, as are most of the possible solutions that I have seen in various posts.

    The main issue with Gaming Services is keys in the registry including ghost service entries in the registry, there is a version mismatch, if you ever get this error no matter what you try as long as they are there it will never install, thereby rendering your Game Pass Ultimate experience virtually useless.

    When I first got this error "0x00000001", I reset Gaming Services, that then caused another error "0x80073D26", that's when I found the services in task manager which were effectively ghost entries doing nothing.

    Firstly I reset Gaming Services, then proceeded with the following:

    1. Go to C:\Program Files\WindowsApps find 2 gaming services folders, take ownership and delete.
    2. Open RegEdit as an administrator and delete the following:

    Keys.
    [HKEY_USERS.DEFAULT\Software\Classes\Local Settings\MrtCache\C:%5CProgram Files%5CWindowsApps%5CMicrosoft.GamingServices_2.45.11001.0_x64__8wekyb3d8bbwe%5Cresources.pri]
    [HKEY_USERS.DEFAULT\Software\Classes\Local Settings\MrtCache\C:%5CProgram Files%5CWindowsApps%5CMicrosoft.Gamingservices_2.45.11001.0_x64__8wekyb3d8bbwe%5Cresources.pri\1d6937194966bce]
    and all other Microsoft.Gamingservices versions in here

    Services.
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    The version numbers may be different depending on what you have installed.

    1. Restart your PC.
    2. Once restarted open Microsoft Store find Gaming Services and install, it will now work.

    Hope this helps.

    Microsoft however your updating or installing gaming services, it has the potential to fail, if it fails the user is stuffed, took me hours to resolve this, the only advice I had was to, use PowerShell, reset various apps or to reformat and clean install, which for the majority of users is not an option, fix it.

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  4. Anonymous
    2022-08-03T13:30:21+00:00

    The following was posted online and worked for me. I thanked and advised the author.

    Using Terminal as Administrator.

    “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

    "Restart your PC, open PowerShell as admin again, and enter" - restart is VERY IMPORTANT

    Using Terminal as Administrator after restart.

    “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN” - All done.

    --Jim

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  5. Anonymous
    2022-08-13T12:37:43+00:00

    Unfortunately this does not work. Still getting "pending" while trying to install gaming services. This will lead to refund of some purchases. Really does not have nerves spending half a day troubleshooting Xbox app every 6 months.

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