app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2023-04-29T19:35:11+00:00

    Interesting! Where do you find it and what is it called? I don't see anything on the Canadian page. US? Which section?

    The only 2023 upgrades I see on the US and Cdn pages are Under Utilities - Epson Event Manager and EpsonNet.

    Please provide more information about how to find it (site and section) , date of upgrade.

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  2. Anonymous
    2023-05-01T13:22:54+00:00

    Thank you for this solution - the action buttons do indeed appear when I click where they should be. It also works for the Adjustments buttons. It appears that the Epson software has not been updated since 2018.

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  3. Anonymous
    2023-05-01T21:16:23+00:00

    Make sure you select "Windows 11" under "operating system" at the top.

    You're looking for the "Epson Scan Common Updater" under "Utilities." It only shows up if you have Windows 11 selected as the OS.

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  4. Anonymous
    2023-05-02T17:06:38+00:00

    Thanks. That file was way before I got my computer, so I saw it originally. It didn't work for me but something else did. Hopefully it worked for others!

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