app buttons missing in windows 11 - epson scan

Anonymous

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

0 comments

140 additional answers

Anonymous

2023-01-25T22:52:17+00:00

Thanks! I was able to find this file on the Canadian site too once I knew the name. I had already fixed the issue thanks to a European fix from someone else.
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-06T13:58:08+00:00

Hello - thanks for your help - it worked for as in the buttons reappeared. However, the app freezes and i have to then force quit via Task Manager. Any suggestions please. Appreciate help
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-06T14:14:21+00:00

I gave up. Epson is not releasing an update. Found Vuescan software VueScan Scanner Software for macOS, Windows 10, and Linux (hamrick.com) and it works great and is far far better than the Epson scan software.
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-06T14:15:11+00:00

Try vuescan by VueScan Scanner Software for macOS, Windows 10, and Linux (hamrick.com) works far better than epson. And Epson is NOT UPDATING.
Was this answer helpful?

0 comments No comments