app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-01-22T16:29:11+00:00

    Am finding other bugs in Win 11: it has decided not to recognize my external drives (connected by USB).

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  2. Anonymous
    2022-01-22T14:55:21+00:00

    I tried this, it works, as long as the app is in focus (left click on it to make sure) the buttons appeared but they disappeared again after running a scan. It's not a compatibility issue, it's a bug in Windows 11. Microsoft need to fix this

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  3. Anonymous
    2022-01-21T00:23:40+00:00

    Yes, it was in Japanese so I didn't bother. I went to the following website and it worked.

    https://epson.com/Support/Printers/sh/s1

    • Enter product name. In my case WF-7610
    • Check that operating system is correct - I had to change to Windows 11 (Go)
    • Went to Utilities - Selected Epson Scan Common Updater V1.0.0 + 
                              11/15/21 | 10.5 MB | ESCU\_W11.exe                             - DOWNLOAD

    It worked. I can now see Scan & preview buttons.

    Good luck everyone.

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  4. Anonymous
    2022-01-18T17:38:20+00:00

    I see this page only in Japanese. What about you?

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    6 people found this answer helpful.
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