app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-03-28T22:38:05+00:00

    Hello, the patch file not longer available 404, someone please share the fix :( i have the same problem, thanks!

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  2. Anonymous
    2022-03-24T02:59:29+00:00

    Thanks Trish!

    Although I had no success with the Japanese website, I then searched the Australian website and your information regarding the name of the download was the key! 😊

    http://tech.epson.com.au/downloads/product.asp

    I then successfully downloaded the patch:

    Epson Scan Patch Installer EPSONScan_W11P_20211102_S.exe

    I never would have found it without your help. Thanks again!

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  3. Anonymous
    2022-03-17T00:13:49+00:00

    With my old 1680 Expression Network (Epson Scan Utility 3.04 from 2007) only ALT-Key is a workaround.

    The other suggestions do not work:

    Trish Semmens

    I had this problem with the driver for the Epson Perfection V550 scanner on upgrade to Windows 11. The Epson UK support site says that the issue is fixed in versions of Epson Scan released after 15 October 2021

    Windows 11: Epson Scan missing buttons - Epson

    The latest version for my scanner according to the Epson UK website is version 3.9.23 still dated 11 July 2018.

    The bug notice linked by Andreas_186 led me to look around a bit on the Epson Japan website. Although it does not recognise the V550 I found a patch program at

    EPSON Scan Display Patch | Driver Software Download | Support & Download | Epson

    The program is EPSONScan_W11P_20211102_S.exe

    I downloaded and ran this and despite an error message the buttons reappeared.

    Yes, it was in Japanese so I didn't bother. I went to the following website and it worked.

    https://epson.com/Support/Printers/sh/s1

    • Enter product name. In my case WF-7610
    • Check that operating system is correct - I had to change to Windows 11 (Go)
    • Went to Utilities - Selected Epson Scan Common Updater V1.0.0 +

    11/15/21 | 10.5 MB | ESCU_W11.exe - DOWNLOAD

    It worked. I can now see Scan & preview buttons.

    Good luck everyone.

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  4. Anonymous
    2022-03-03T13:20:53+00:00

    Cool! worked also fine for me! (Epson V700 and XP-950!!)

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