app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-10-15T15:04:16+00:00

    Well put.

    Unfortunately, the ALT key trick stopped working over time. I reinstalled Windows 11 and it worked for a while after pressing ALT, now it didn't. Maybe it was an installed program or an upgrade of Windows.

    What next?

    Get used to it or reinstall it again. I'll choose option 2, but back to Windows 10. "Eleven" didn't bring me anything except problems.

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  2. Anonymous
    2022-10-15T14:53:40+00:00

    I received a prompt, concise, work around and details behind issue from EPSON. EPSON SCAN 2 driver solves the problem ... except it's not available for my NX625 (which I love). So the workaround is click on the dialog box, press the ALT key and the buttons reappear and the app works exactly as it did before Windows 11.

    Sorry, but I think the blame lies squarely on Microsoft Windows 11 ... I have many other issue and would go back to Windows 10 in a heartbeat if I could. I have a simple pic showing the before and after image and a text box explaining the fix (on my desktop beside the app) in case I forget.

    I tried to insert it here ... but there were problems (and those aren't EPSON problems either)

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  3. Anonymous
    2022-10-15T14:35:44+00:00

    Apparently there is no solution, or Epson does not want to solve the problem of very old devices.

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  4. Anonymous
    2022-10-15T02:57:56+00:00

    my exact problem .... spent hours on this ... so glad it's not just me.

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