app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-12-21T23:53:29+00:00

    Thanks so much! I couldn't find it on the Canada site but followed your instructions and was able to download it from the eu site. Go figure.

    Anyway, all the buttons have reappeared!

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  2. Anonymous
    2022-12-21T22:07:02+00:00

    Hi,

    I had the same problem with a WorkForce WF-2760

    For those of you wondering if there is a patch not in Japanese you can follow these steps:

    • Go to epson support site
    • Search your printer scanner
    • Make sure to select the correct operating system (Windows 11) as by default it detects it as Windows 10
    • Look for Scan patch for user interface (v1.0) under the drivers section and download it
    • You can also dowload it from here: https://download.epson-europe.com/pub/download/6440/epson644093eu.exe
    • You can manually extract it with 7zip for example (I was unable to identify where the selfextractor extracted the files) and you will get a folder EPSONScan_W11P_20211102_S
    • Run the setup.exe inside this folder

    Regards,

    Jorge

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  4. Anonymous
    2022-11-04T19:04:34+00:00

    That link doesn't work anymore, but I found a new link with an updated patch that fixes the issue. Got no error message when I ran it, and it ran very fast. Helps if you hit "translate this page", if you don't read japanese.

    EPSON Scan Display Fix Patch Program |Driver & Software Downloads| Support & Downloads| Epson

    filename:

    EPSONScan_W11P_20220311_S.exe

    Wow...that worked perfectly. It's a little hard to know what to click with all the Japanese even with translate on. There's a big blue box in the table that you click to get the download. See the bottom right of the screenshot below. It's the blue box under the "download" heading. This is all somewhat near the top of the loaded file when you click the link to get to the Japanese file. Great help thanks for solving this problem!

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