app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2023-03-06T23:35:21+00:00

    I'm using SCAN, a software that I got on Microsoft Store...works fine even if it is not as complete as what I had with the original Epson software but it does the job

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  2. Anonymous
    2023-03-06T22:12:02+00:00

    I have already tried your solution and it did not work.

    action buttons remain hidden, though the OP is correct - they are "usually" there and can be clicked on, despite their invisibility. The scan button has not functioned at times even with invisibility.

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  3. Anonymous
    2023-03-06T15:37:32+00:00

    Tried all these fixes, including the Japanese update. Got temporary relief on some but Windows 11 and this Epson software never would get along. Always a new button, preview screen or command disappearing or not functioning. Your scanner is fine, get new software. I recommend VueScan. Inexpensive, reliable and compatible.

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  4. Anonymous
    2023-03-06T14:36:56+00:00

    It not the button that I am preoccupied with because pressing the area where the preview button is makes the button appear...

    My major problem is that the preview window does not appear even after downloading the latest version offered by Epson.

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