app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

140 additional answers

Sort by: Most helpful
  1. Anonymous
    2023-03-01T04:47:13+00:00

    Hit the Alt button as a workaround

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-03-01T04:46:54+00:00

    Hitting the Alt button works

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-02-23T13:45:37+00:00

    The same happened to me when I updated the system to Windows 11. You just have to press the Alt button and the "Preview" and "Scan" options will appear.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-02-18T14:16:47+00:00

    Steps 1-4 just fixed the buttons in Epson Scan for my Workforce Pro GT-S55 (circa 2012). :

    FAQ URL: https://epson.com/faq/SPT_WIN11-NS~faq-0000d6c-windows11?faq_cat=faq-topFaqs

    Some buttons are missing in the Epson Scan software. What should I do?

    • You can press the Alt key on your keyboard to see the buttons. Epson released a fix for some products in November of 2021, so this may no longer be necessary. Several solutions are available. Some legacy products will not receive an update. To determine which solution applies to your product, do the following:
      1. Go to the Epson Support page and select your product.
      2. Select the Downloads tab, if necessary.
      3. Select Windows 11 in the Operating System drop-down box, if necessary.
      4. Do one of the following:
        • If Epson Scan is dated November 2021 or later, download and install the software. With this version you will no longer need to use the Alt key to display the buttons.
        • If the date is earlier, check if the Epson Scan Common Updater for Windows 11 software is available for your product. If it is, use it to update your version of Epson Scan. This will update your version of Epson Scan so you no longer need to use the Alt key to display the buttons.
        Note: If Epson Scan is dated earlier than November 2021 and the Epson Scan Common Updater for Windows 11 software is not available for your product, continue to use the Alt key on your keyboard to see the buttons in Epson Scan.

    Was this answer helpful?

    0 comments No comments