Windows 11/Battery dead and not charging

and thats it its a problem. I have Kali Linux also installed no such issue unless using Windows 11. it's a problem right!

I'm dealing with same issue since around Feb/March. Right after the Windows 11 update battery stopped working. Battery report shows up to the exact day of update it was working fine. Windows update broke the charging piece and ASUS makes sure it remains broke.

Only two things, and both are mutually exclusive.

To fix the battery issue, BIOS need to be updated from v305 to v306.

To update BIOS, battery needs to be at minimum 20%. Direct Power supply won't be enough. The keyword 'risky' used to bypass this in EZ Flash v2 it seems. But it doesn't work on EZ Flash v3. When I ask about any way to bypass in v3, ASUS support keeps silent.

Can somebody please provide a working solution? I can't use the device with fear of power going off anytime. There is no ASUS service location also nearby. They broke it just using software, so I expect a software based solution.

Hi, thanks for your input I've a Rog Strix GL704V. I flashed the BIOS to 3.12 which was the latest release. The CMOS battery, mmm. Well I could try replacing it I suppose thanks fir the advice but my hunch is the CMOS battery is likely fine. Anyway if I boot into the BIOS away from the OS it will charge to 100 percent. All was cool with Windows 10 so I suspect it's an 11 issue of some kind. Anyway you try charging it from the BIOS before 11 gets bootstrapped and let me know if it will charge to full capacity. And thanks for your input.

Hi, thanks for your input I've a Rog Strix GL704V. I flashed the BIOS to 3.12 which was the latest release. The CMOS battery, mmm. Well I could try replacing it I suppose thanks fir the advice but my hunch is the CMOS battery is likely fine. Anyway if I boot into the BIOS away from the OS it will charge to 100 percent. All was cool with Windows 10 so I suspect it's an 11 issue of some kind. Anyway you try charging it from the BIOS before 11 gets bootstrapped and let me know if it will charge to full capacity. And thanks for your input.

Worth a try bud, but it appears my battery is short circuited probably or someway permanently damaged. Somehow the Windows update+BIOSv305 destroys it. So at least people should be aware that they need to upgrade BIOS to v306 first and then try the upgrade.

Meanwhile I managed to remove the battery, they pasted it using a double sided tape beneath the battery. That's why it didn't move a bit. I had to use multiple different leverage tools to slowly lift it up without damaging the motherboard which is directly connected to it.

I also tried updating the BIOS with battery removed, still got the same check battery error. So I ordered a third party 2200mAh compatible battery made elsewhere instead of the Original 3000mAh battery made in Japan. I will try that and post an update if it works.

For all the great effort in blowing up my battery and causing infinite frustration, let's give a kudos to Microsoft and Asus. First of all they knew there is issue and failed to rectify it at source which should be on MS, because if they force upgraded BIOS as part of Windows 11 upgrade or set BIOS requirements check, this wouldn't have happened. Next is Asus who is adamant and left no way to bypass battery check for BIOS upgrade in EZ Flash v3. They had the 'risky' keyword for EZ Flash v2 but it won't work in v3. This is a conspiracy to sell more batteries and obviously I am not giving a dime to them and they just lost a valuable customer. Thank God my other laptop is simply not eligible for the upgrade because of a processor that didn't meet the requirements.

I too am having the same problem. I've ended up buying 2 new power supplys thinking that was the problem as well as 2 new batteries.

You need to send out a FIX to stop draining batteries.