Windows 11/Battery dead and not charging

Tell me about it right. Microsoft appear to have gone into silent mode. It's time one of their Tech Support Team step up and at least tell us they acknowledge the issue and are working the problem.

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Same... This is absolutely ridiculous. Microsoft needs to fix this ASAP. Bricking a perfectly good laptop? C'mon.

There is a very simple test ladies and gentlemen. Shut you cputer down power up while holding down normally the f2 button (may vary by vendor). This will enter the BIOS. The underlying software that keeps order of the hardware on the main board. This is software that runs before the operating system is loaded. Do ensure you have it plugged in. There is normally a battery indicator in there that will show you if its plugged in. Wait and see if power increases over a little time if so and it can reach 100 percentthen you know your battery is not bricked and its the operating system. If it charges exit the BIOS without saving any changes. Try not to tinker with the setting in there. Anyway mine WILL charge at the BIOS level but only 58 percent within Windows 11. So I know it's the operating system. Try it and let me know if it works. Good luck!

Thanks so much for the reply. I am very comfortable working in the Bios and in advanced settings in Windows as well. I totally agree that it is a software thing. It needs to be fixed by Microsoft. I have a 2 year old XPS-15 that has worked flawlessly until this update. Very disappointing. Cheers.

I also facing the same issue. I'm using Dell Inspiron 15 3000 and the battery also not charging. Now the battery is stuck at 56% and not going over 56 even though I plugged in the source power. Please release a fix on this ASAP. This was happening once I received a new update for my laptop on last 2 weeks ago.

Same problem for me too. My Dell Inspiron is the same model and wouldn't charge at all as the charger kept cutting out after a few seconds of being plugged in. I bought a new power supply then discovered 2 days later that it is charging again with the original charger but only if the computer is switched off - absolutely useless when I have a 2 day online course coming up in a couple of months and there is no way the battery will last all day. I wish I had never updated to Windows 11 as I didn't realise the issue until it was too late.