Windows 11/Battery dead and not charging

Anonymous
2022-01-01T18:09:19+00:00

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-04-07T13:34:44+00:00

    My hopes are that by updating the bios it will fix the problem but I cannot update the bios with a dead battery.

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  2. Anonymous
    2022-04-16T14:19:32+00:00

    Hello...after my recent windows 11 update, my pc isn't charging..though it is pluged in...device is acer5 11th gen...now pc shut down due to no power... What to do now?? My battery got damaged?? How to open pc?

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  3. Anonymous
    2022-04-17T17:54:16+00:00

    Hello everyone, this is what I have tried. Go to Bios > Security > Secure Boot > Try to enable or disable it. I thought the charging port was broken, then I got into Bios, it started to charge again :D.

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  4. Anonymous
    2022-05-22T02:10:38+00:00

    I am having the issue in my acer aspire e5-576g since upgrading to windows 11. It is probably because there are no drivers for windows 11 for this model and since it doesn't recognize the ac adapter we cant revert back to windows 10.

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  5. Anonymous
    2022-05-22T13:20:14+00:00

    yes I had to buy a new battery nothing to change ... I ended up buying the original Dell 65 watt charger And the problem is solved

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