Windows 11/Battery dead and not charging

Anonymous
2022-01-01T18:09:19+00:00

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-21T22:07:51+00:00

    Do you seriously work for Microsoft? The question stated that his/bettery is dead and yet you saying to go to settings etc.

    I have the same issue, it will let me go into bios without any problem but if I want to start windows then laptop staying on hardly for few sec on dell logo and only happening since I have upgraded from win10 to 11.

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  2. Anonymous
    2023-06-14T23:18:27+00:00

    I had the same problem, and it was fixed by a force shutdown.

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  3. Anonymous
    2023-08-14T21:23:41+00:00

    Hi,

    My laptop updated without my input and windows11 has killed my 6yo work laptop. I NEED the info on this computer, but it won't charge or turn on. I don't have the funds to buy a new computer. How do I get this fixed? If this has been a known problem since 2022, why is it still an issue?

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  4. Anonymous
    2023-08-15T03:19:38+00:00

    Update all drivers BIOS anything. But do a fresh install using boot media from MS is my opinion. If you upgrade then that's where you crash and burn. Sometimes the OEMs update things unofficial is my perception. Juck FckDisk it but remember to make a bootable USB recovery thumb drive in advance. Sometimes all can be good that way. From my experience anyway. Good luck

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  5. Anonymous
    2023-08-15T03:27:46+00:00

    Thanks for the advice, but my computer won't turn on.

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