Windows 11/Battery dead and not charging

Anonymous
2022-01-01T18:09:19+00:00

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-09-26T07:31:36+00:00

    I've done this many times. Go into your BIOS and the battery probably will completely replenish but in Windows 11 maybe lucky to get to 59 percent

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  2. Anonymous
    2022-09-29T15:35:54+00:00

    Hello people! Fellow user of an old Lenovo laptop.

    I too fell into this trap, one day trying upgrading the new version of Windows 11 (version 22H2 in my case)
    I also lost a lot of work staff when my laptop suddenly shut down.

    Here is the solution that I found for my Lenovo 330 15-ikb.
    When the battery was at 0 and my charger was not working at all. I went to a PC store. Asked them to check their cables, to see maybe the deal on old charger that wouldn't let accept electricity.
    After their charger met mine laptop, battery started working, then I tried mine again and it also worked.

    I rushed home, but after a while my charger refused to work again. Then I started just swapping sockets all around house and trying different ways to connect the charger. While my laptop was on 0 battery, after a while it took charge, I let it rest for a while, and then I opened Windows and deleted that nasty update.

    Everything is fine now. Shame on you Windows, thanks for 0 help.

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  3. Anonymous
    2022-09-30T12:19:11+00:00

    Well thanks for that. I'll look for that update and try to remove it. I knew it was an os issue because I ended up installing Kali Linux no problems. I rather run it as a vm but anyway I knew something went south with Windows 11 somewhere.

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  4. Anonymous
    2022-10-12T11:36:49+00:00

    mine says this:

    Microsoft Windows [Version 00.0.00000.000 ]

    (c) Microsoft Corporation. All rights reserved.

    C:\Users\jacob>powercfg/batteryreport

    Unable to perform operation. An unexpected error (0x10d2) has occurred: The library, drive, or media pool is empty.

    C:\Users\jacob>

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  5. Anonymous
    2022-10-24T04:56:17+00:00

    I got the same issue Acer Nitro 5 AN515-51

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