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I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.
Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you recently upgrade to Windows 11 then I suggest replacing the battery. The old battery can be used in another laptop that uses the same battery. Something happens that locks the battery during the upgrade process on some laptops not all because I have upgrade over 20 and it only happened once. Wish I had a better answer.
you said my battery is damage
cant get my battery too charge dont know what happen
I don't know what to say apart from steer clear from Windows 11. Apart from that install Linux The battery works fine there
In my case, I upgraded my 65w power supply to a 90w. Apparently I was plugging into someone else's power supply that had the same pin.
