Windows 11/Battery dead and not charging

Anonymous
2022-01-01T18:09:19+00:00

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-10-25T00:49:31+00:00

    I have same problem and loosing my work

    Please stop blaming it on hardware as before upgrading it to Windows 11 ( while running on Windows 10) my Microsoft Surface laptop never had issue, after upgrading to Windows 11, battery completely dead and I cannot charge my laptop

    Microsoft has to pay compensation to all affected users

    Please take it seriously

    We all can sue Microsoft as laptop is completely unusable and like others I am too loosing my work

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  2. Anonymous
    2022-10-24T04:56:17+00:00

    I got the same issue Acer Nitro 5 AN515-51

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  3. Anonymous
    2022-10-12T11:36:49+00:00

    mine says this:

    Microsoft Windows [Version 00.0.00000.000 ]

    (c) Microsoft Corporation. All rights reserved.

    C:\Users\jacob>powercfg/batteryreport

    Unable to perform operation. An unexpected error (0x10d2) has occurred: The library, drive, or media pool is empty.

    C:\Users\jacob>

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  4. Anonymous
    2022-09-30T12:19:11+00:00

    Well thanks for that. I'll look for that update and try to remove it. I knew it was an os issue because I ended up installing Kali Linux no problems. I rather run it as a vm but anyway I knew something went south with Windows 11 somewhere.

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  5. Anonymous
    2022-09-29T15:35:54+00:00

    Hello people! Fellow user of an old Lenovo laptop.

    I too fell into this trap, one day trying upgrading the new version of Windows 11 (version 22H2 in my case)
    I also lost a lot of work staff when my laptop suddenly shut down.

    Here is the solution that I found for my Lenovo 330 15-ikb.
    When the battery was at 0 and my charger was not working at all. I went to a PC store. Asked them to check their cables, to see maybe the deal on old charger that wouldn't let accept electricity.
    After their charger met mine laptop, battery started working, then I tried mine again and it also worked.

    I rushed home, but after a while my charger refused to work again. Then I started just swapping sockets all around house and trying different ways to connect the charger. While my laptop was on 0 battery, after a while it took charge, I let it rest for a while, and then I opened Windows and deleted that nasty update.

    Everything is fine now. Shame on you Windows, thanks for 0 help.

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