Windows 11/Battery dead and not charging

Anonymous
2022-01-01T18:09:19+00:00

I updated to Windows 11. BIG MISTAKE! Now, My laptop battery is dead and won't charge. I see lots of people had problems with the battery not charging, but my battery is dead and so none of those work for me. Will MS pay for a new battery for me since they broke my laptop? Let ne jbiw uf tgere;s aything else I can do short of spending money I don't have on a new battery.

Reading all the comments from people who had this problem, Microsoft knew this was a problem and should have fixed it before releasing it to the public.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-09-26T07:31:36+00:00

    I've done this many times. Go into your BIOS and the battery probably will completely replenish but in Windows 11 maybe lucky to get to 59 percent

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  2. Anonymous
    2022-09-23T22:57:47+00:00

    I too am having the same problem. I've ended up buying 2 new power supplys thinking that was the problem as well as 2 new batteries.

    You need to send out a FIX to stop draining batteries.

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  3. Anonymous
    2022-08-11T03:35:22+00:00

    I'm dealing with same issue since around Feb/March. Right after the Windows 11 update battery stopped working. Battery report shows up to the exact day of update it was working fine. Windows update broke the charging piece and ASUS makes sure it remains broke.

    Only two things, and both are mutually exclusive.

    To fix the battery issue, BIOS need to be updated from v305 to v306.

    To update BIOS, battery needs to be at minimum 20%. Direct Power supply won't be enough. The keyword 'risky' used to bypass this in EZ Flash v2 it seems. But it doesn't work on EZ Flash v3. When I ask about any way to bypass in v3, ASUS support keeps silent.

    Can somebody please provide a working solution? I can't use the device with fear of power going off anytime. There is no ASUS service location also nearby. They broke it just using software, so I expect a software based solution.

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  4. Anonymous
    2022-07-24T00:12:54+00:00

    and thats it its a problem. I have Kali Linux also installed no such issue unless using Windows 11. it's a problem right!

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  5. Anonymous
    2022-07-18T19:02:41+00:00

    Thanks so much for the reply. I am very comfortable working in the Bios and in advanced settings in Windows as well. I totally agree that it is a software thing. It needs to be fixed by Microsoft. I have a 2 year old XPS-15 that has worked flawlessly until this update. Very disappointing. Cheers.

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