Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-03T23:55:56+00:00

    i dont put my data on other ppls pc's, all my data is on my own pc and i dont use any cloud software.
    that eliminates your theory.

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  2. Anonymous
    2023-01-04T03:18:43+00:00

    I turned off One Drive and so far that seems to work. I didn't have anything on this computer so I wasn't worried about losing any files

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  3. Anonymous
    2023-01-05T12:13:53+00:00

    Same problem for me. The only way is to open .zip via 7-zip. If i try via Windows explorer, it crashs !

    Uninstalling OneDrive doesn't work for me.

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  4. Anonymous
    2023-01-09T19:13:53+00:00

    I had the same problem but resolved it by following steps.

    Open your CMD and type

    ipconfig /flushdns

    hit enter

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    10+ people found this answer helpful.
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  5. Anonymous
    2023-01-09T19:17:45+00:00

    my pc not installed NET 3.5 AND dirver on windows 11

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