I have had this issue for for well over a year. It has been driving me nuts.
For me zip files on the local drives were fine. But if the zip file was on a network drive Explorer would completely freeze and crash. Windows 11 had an improvement where instead of a full explorer freeze and crash, I could just close that instance of Explorer and it'd be fine again. Until to touched a zip file on my server!
Today I finally fixed it.
I installed the latest version of 7zip (I already had an older version installed)
Then using a zip file on my local drive I set the default application to 7zip File manager (7zipFM.exe)
You could also go to settings - apps - default apps - search for zip extension and choose 7zip File Manager.
Now I have full functionality back again with the benefit of fast viewing the zip contents inside 7zip.