Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

120 answers

Sort by: Oldest
  1. Anonymous
    2024-05-11T18:00:10+00:00

    As for PowerDesk ... in TaskManager, Startup Apps, set PDHookServer.exe to disabled. then in C:\Program files (x86)\Avanquest\PowerDesk, change the .exe extension on ContextMenuServer.exe to something like ContextMenuServer.XXX.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-05-11T18:08:34+00:00

    also - change the extension on PDShExt64.DLL to PDShExt64.XXX

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-05-11T18:18:12+00:00

    Thanks for your suggestions but this does not apply to my PC :(

    Strangly, because for some reason my desktop is located on the 'cloud', zip files do not cause a 'crash'

    Still very annoying that the issue with zip files has never been resolved :(((

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-05-13T01:47:56+00:00

    Unfortunately, this does not work. I may be one of only six people in the world that still uses PowerDesk, but I find its “FolderSync” feature really useful.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-05-13T23:17:41+00:00

    Adobe Drive CS4 disabled, ZIP works now.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments