Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-02-28T17:10:54+00:00

    I had this exact problem in Windows 11 on a new laptop. In my case, the culprit was Carbonite (which I saw mentioned in another thread somewhere). When I shut down the Carbonite service, the problem goes away. Apparently Carbonite knows about this, so I'm waiting for a fix.

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  2. Anonymous
    2022-02-19T00:00:28+00:00

    Same issue! Someone help! I get zip files emailed all the time and its causing a lot of problems with productivity.

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  3. Anonymous
    2022-02-17T02:48:26+00:00

    Same issue with my new Lenovo ThinkPad

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  4. Anonymous
    2022-02-15T21:09:06+00:00

    Same ... this needs to be fixed Microsoft.

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  5. Anonymous
    2022-02-15T17:02:11+00:00

    At this point, all I need to say is "same here".

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